Walnut Valley Puppies Policies
A puppy is not reserved until a deposit is made for it. Please read our policies below. If you feel that our puppy would be a good fit for you, head over to our Wait-list Page to start the process.
Our Customers Care:
We at Walnut Valley Puppies do not “prescreen” our customers, although we do expect them to provide great homes for our puppies. We have sold puppies to many wonderful people across the country and have the assurance they went to good homes.
If you feel you have done your homework on the cost associated with a new dog, the care and attention needed to develop him/her into adulthood and beyond, and have adequate living space, we welcome you to reserve one of our puppies.
Guarantee and Health Warranty:
We want every puppy to go home happy and healthy. But as it is with us humans, things can go wrong in the puppy world. To ensure that all is well in its new environment, we ask that if possible you get your puppy checked by a vet within 72 hours of going home. Any normal costs incurred are the responsibility of the buyer. If there would happen to be any problems, we would need a copy of the veterinarian's invoice to reimburse you for the cost of treatment. (That amount not exceeding the cost of the dog.)
We also offer a 2-year Genetic Health Guarantee on our puppies. There are many things that can affect the long-term health of a dog including genetics. While genetic health is an issue of concern, an equal or greater factor is diet and exercise. In this sense, we are taking a risk by giving a 2-year guarantee because we do not know how well the puppies will be taken care of. We choose to trust that they will be received into good homes. Click here to see our Invoice/Contract warranty.
Pickup and Delivery:
Local pickup is preferred, but we do sell a lot of puppies that need to be transported. If you can't pick up locally, we have several ground shipping options available. We can (in most situations) deliver directly to your home for $0.65 per mile. We would be happy to discuss the options with you and help you decide what option is the best for you. Any puppies picked up in Illinois are subject to 6.25% state sales tax. Puppies that are flown or are pick up/delivered outside of Illinois are not taxed.
We can fly your puppy to an airport in your area. Our experience with flying puppies has been great, and we don't hesitate to recommend it. A $450.00 fee is added for the flight. Included in that price is everything needed to make it happen, including a kennel, the paperwork (There's a crazy amount of it.), making all the arrangements, and flight scheduling.
We also offer Flight Nanny. Our Flight nanny personally carries your puppy from the Indianapolis, IN airport to the closest major airport near you. The price is $350 plus the price of the airline ticket (prices will vary) and the nanny carries the puppy with her in a breathable, soft travel carrier in cabin with her, the whole time. The puppy has treats, a chance to go the bathroom along the way and lots of love and snuggles from her as they travel.
Sales tax and Processing fees:
We are required to charge 6.25% sales tax on all puppies picked up here in Illinois. Puppies that are flown or are pick up/delivered outside of Illinois are not taxed. Balance payments can be made with cash, check, or PayPal/Credit Card. Balance payments that are paid with PayPal or Credit Card will be subject to a 3% processing fee. (We personally pay the fee on all initial deposits made with credit card or PayPal.)
Pricing for Bernedoodles:
Bernedoodles come in a variety of colors and therefore have different prices. (Pricing is dependent on the amount of white and rust they have.)
- $3950.00 - F1 and F1b Miniature tri-colored Bernedoodles
- $3950.00 - F1 and F1b Miniature Blue Merle Bernedoodles
- $3450.00 - F1 and F1b Miniature black-and-white Bernedoodles
- $3000.00 to $3500.00 - F1 Standard tri-colored Bernedoodles
- $2500.00 - F1 Standard black-and-white colored Bernedoodles
*In the case of a price change, we will honor the price specified at the time of your deposit.*
Our Deposit Policy:
We operate on a first come first served basis and ask for a deposit to hold a puppy. The deposit is $500.00. You can make the deposit on our Purchase 1-2-3 page.
We ask you to contact us before making a deposit on a certain puppy to confirm that it’s still available. The balance will be due upon pickup (Cash) or prior to the puppy going home (PayPal/Credit Card/Check) if it’s transported. (PayPal payments have a 3% fee. This is for balance payments and doesn’t apply to deposits.)
Any deposits made for future litters or puppies that are born but are under 5 weeks old will be 75% REFUNDABLE until a puppy is picked out. After a puppy is picked out, the deposit is NON-REFUNDABLE.
If perchance something would happen to your puppy while you have a deposit on it, we would let you pick another puppy, use it for a future litter, or simply have the deposit refunded. If, however, you would default and not want the puppy after all, your deposit would then be used to help locate a new home for him/her. We want to be reasonable and would make allowances or give a refund for circumstances outside your control.
If you want to be put on our wait list, we encourage you to read the Wait List Details and make the deposit from there. We will confirm your deposit and where you are on the list. If the next litter doesn’t have what you are looking for, your deposit is held on a first come first served basis for future litters or refunded if you prefer.
As stated above, any deposits made for future litters or puppies that are born but are under 5 weeks old will be 75% REFUNDABLE until a puppy is picked out. After a puppy is picked out, the deposit will be NON-REFUNDABLE.